Audio Conferences & CD's
Greenbranch Publishing

Podcast: Grow Your Practice from the Inside Out

Podcast Editor

Why is it that some practices have a flair for rapid growth?  It is a combination of good financial planning and terrific customer service that drives referrals.  In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice.

DurationSizeDownloadPlayTopic/Channel
0:26:27 6.06mb download General Practice Management